The agreement covering your use of FactRule. Written to be read.
Version 1.0 · effective 2 August 2026
FactRule Deep Context is self-hosted software: you run it on infrastructure you control, under a subscription licence. A hosted evaluation workspace may be provided for trials; production use is expected to run in your own environment.
Your subscription grants a non-exclusive, non-transferable right to run FactRule for your own business. You may not redistribute, sublicense, resell, or make the software available to third parties as a service, and you may not reverse-engineer or decompile the compiled components except where that restriction is void under applicable law.
Your data stays yours. FactRule runs in your network and we do not receive your databases, documents, questions, or the knowledge derived from them. You are responsible for the lawfulness of the data you connect and for the credentials you configure.
Trials run for 30 days on a hosted evaluation workspace. Trial workspaces and their contents are deleted after the trial ends unless you convert to a paid plan.
Plans are billed monthly in advance via Stripe. Fees are non-refundable except where required by law. We give at least 30 days notice before changing the price of an existing subscription.
Availability commitments are stated in the Service Level Agreement and cover the services we operate. Your self-hosted deployment depends on your own infrastructure.
If a paid subscription lapses, the software keeps answering questions; learning and ingestion pause until renewal. We do not operate a kill switch against paying customers, and your data stays exportable at all times through the built-in backup command.
The software is provided without warranties beyond those that cannot lawfully be excluded. To the maximum extent permitted by law, neither party is liable for indirect or consequential loss, and our aggregate liability is limited to the fees paid in the twelve months before the claim. Nothing here limits liability for death, personal injury, fraud, or wilful misconduct.
Either party may terminate for material breach not cured within 30 days. You may cancel at any time, effective at the end of the paid period. On termination you may export your data; we delete account records as described in the Privacy notice.
These terms are governed by the laws of England and Wales, whose courts have exclusive jurisdiction, unless a mandatory law of your jurisdiction provides otherwise.
Questions about these terms: legal@factrule.com. For enterprise agreements, redlines, or a signed order form, contact us — we negotiate.